Refund policy
At Ironwrx, we want you to be completely satisfied with your purchase. We understand that sometimes things don't work out as planned, so we offer a return and refund policy for products purchased on ironwrx.co.
Return Eligibility:
- You have 30 days from the date your order is fulfilled to initiate a return.
- Only unopened, unused supplements in their original packaging are eligible for a full refund.
- Opened supplements are only eligible for store credit.
- If you purchased multiple units of a product, we would issue a store credit for one opened container and refund any remaining unopened items.
Important Notes:
- To initiate a return, please contact our customer service team at support@ironwrx.co or 1-844-IRONWRX (1-844-476-6979)
- We reserve the right to monitor frequent refund requests. Abuse of this policy will not be tolerated.
- We do not provide refunds for shipping charges.
Store Credit:
- Store credit is valid for one year from the date of issue.
- Store credit can be used towards any purchase on ironwrx.co.
We cannot accept returns for:
- Products purchased from retailers other than ironwrx.co.
- Products damaged due to misuse or improper storage.
By placing an order on ironwrx.co, you agree to our return and refund policy.
We appreciate your understanding!